FAQ

Questions

How do I place an order?

Message us on WhatsApp with the products or colour codes you need. Add items to your cart first and we will confirm availability and the total.

What payment methods do you accept?

We accept InstaPay and cash on delivery. You choose your method at checkout.

Is cash on delivery available?

Yes. You can pay by InstaPay or by cash on delivery at checkout.

What currency are prices in?

All prices are in Egyptian Pound (EGP).

Where are you based?

Alexandria, Egypt.

How many colours do you carry?

The catalogue currently lists 281 colours across 17 collections, including RAL colour matching in the Spray Fill range.

How do I find a specific RAL colour?

Use the search in the header — it matches RAL codes, colour names, SKUs and collections. The Colour Archive also lists every catalogued colour in one place.

What are your shipping fees and delivery times?

Shipping is arranged per order. Message us on WhatsApp with your location and we will confirm the details for your order.

Can I return or exchange an item?

Please contact us on WhatsApp before returning anything so we can advise on your specific order.

Still need help? Message us on WhatsApp.